User Data Deletion Instructions
Last updated: 14 August 2026
WasLead allows users and business customers to request deletion of personal data processed by WasLead.
WasLead is operated by:EHSAN SHAHBAKHTI FOR MARKETING AND PR CO. L.L.C S.O.C.
Dubai DET Trade Licence No. 1550127 · Commercial Register No. 1341548
Office 903-03, Naif, Deira, Dubai, United Arab Emirates
Email: admin@emperor.market
How to request deletion
You can request deletion by emailing:
Use the subject:
WasLead Data Deletion Request
Please include enough information for us to identify the relevant account or data, such as:
- your name;
- business or workspace name;
- email address associated with WasLead;
- WhatsApp business number, where relevant;
- Instagram account name, where relevant;
- a short description of the information you want deleted.
Do not send passwords, authentication codes or payment card details.
Business workspace deletion
An authorised administrator may request deletion of an entire WasLead workspace.
A workspace deletion request may include deletion of data such as:
- user profiles;
- connected account references;
- conversation records stored by WasLead;
- lead and CRM records;
- notes and labels;
- AI-generated summaries and drafts;
- voice-note transcripts;
- sales records stored within WasLead;
- campaign attribution records;
- integration tokens and connection records, where applicable.
WhatsApp and Instagram data
If your WasLead account is connected to WhatsApp, Instagram or another Meta service, we can delete information stored by WasLead.
Deleting information from WasLead does not necessarily delete information independently retained by Meta, WhatsApp, Instagram, your business or another third party.
You may also need to manage information directly through the relevant Meta account or service.
Disconnecting Meta integrations
You may request that WasLead disconnect authorised WhatsApp or Instagram integrations.
When an integration is disconnected, WasLead will stop using the revoked credentials for future access.
Some records may remain temporarily where required for:
- security;
- audit integrity;
- prevention of fraud or abuse;
- legal compliance;
- dispute resolution;
- backup lifecycle management.
Individual requests
If you are an individual who communicated with a business using WasLead and you want conversation information deleted, please identify the business you communicated with.
Because that business may control the relevant customer relationship and data, we may need to:
- verify your request;
- identify the applicable WasLead customer;
- forward or coordinate the request with that business;
- delete data for which WasLead is responsible.
Identity verification
To prevent unauthorised deletion, we may ask for reasonable information to verify:
- your identity;
- your relationship to the relevant data;
- your authority to act for a business workspace.
We will not ask you for your Facebook, Instagram or WhatsApp password.
What happens after a valid deletion request
After validating a request, we will take reasonable steps to:
- identify the relevant data;
- disconnect requested integrations where applicable;
- delete or anonymise information that no longer needs to be retained;
- apply deletion to active systems;
- allow backup copies to expire according to normal backup retention schedules;
- notify the requester when the request has been processed or explain if additional information is required.
Information we may need to retain
Deletion rights are not absolute.
We may retain limited information where reasonably necessary for purposes such as:
- compliance with law;
- accounting and transaction records;
- security;
- fraud prevention;
- enforcing contractual rights;
- resolving disputes;
- establishing, exercising or defending legal claims.
Where possible, retained information will be limited to what is necessary for the relevant purpose.
Meta data deletion requests
If WasLead receives an authorised deletion request through a Meta mechanism, we will process the request in accordance with our applicable obligations and the information available to us.
Meta provides mechanisms for apps to receive requests when users remove an app and request deletion of their data.
Contact
For deletion requests or privacy questions:
Email: admin@emperor.market
Operator: EHSAN SHAHBAKHTI FOR MARKETING AND PR CO. L.L.C S.O.C.
Location: Dubai, United Arab Emirates
Please use "WasLead Data Deletion Request" in the email subject whenever possible.