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1 breaching SLAOur site-visit reminder template was reclassified as Marketing. Customers outside the 24-hour window are not receiving it.
Two voice notes in Sudanese Arabic came back empty. Gulf and Egyptian are transcribing correctly.
Second sales number connected and verified. Nothing further needed.
Reach a human
Sun–Thu 08:00–20:00 GSTSame number you already use. A person answers, not a bot.
+971 4 000 0000Best for template rejections and billing — attach the Meta screenshot.
help@waslead.comThirty minutes with the person who connected your number.
Book from your workspaceAnswers before you ask
Most openedRemove discounts, deadlines and sales calls-to-action, then reference a specific date or quote number. Send us the text and we will rewrite it for you.
No. A number lives on either the app or the Cloud API, never both. Migration takes about twenty minutes and keeps your chat history.
Almost always the 24-hour window closed and no approved Utility template matched. The row stays in Burning until it goes out.
Only when the enquiry was stale, the follow-up went from WasLead, the customer replied, and the job closed within 60 days. Nothing else counts.